Privacy Policy

1. Introduction

InfanFute English Academy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for our courses
• Subscribe to our newsletter
• Contact us through our website forms
• Participate in surveys or promotional activities
• Create an account on our platform

This information may include:

• Full name
• Email address
• Phone number
• Postal address
• Date of birth
• Educational background
• English proficiency level
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website
• Date and time of visit

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Service Provision: To provide, operate, and maintain our educational services
• Communication: To communicate with you about courses, schedules, and important updates
• Customer Support: To respond to your inquiries and provide assistance
• Course Improvement: To understand usage patterns and improve our educational offerings
• Marketing: To send you newsletters, promotional materials, and course recommendations (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Safety and Security: To protect against fraud and ensure the security of our services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, such as:

• Payment processors
• Email marketing platforms
• Learning management systems
• Website hosting providers
• Analytics services

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.4 Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and databases
• Regular security assessments
• Employee training on data protection
• Access controls and authentication

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• For the duration of your enrollment in our courses
• For a reasonable period after course completion for academic records
• As required by applicable laws and regulations
• Until you request deletion of your account (where technically feasible)

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

7.1 Access and Correction

You may request access to your personal information and ask us to correct any inaccuracies.

7.2 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

7.3 Opt-out

You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7.4 Data Portability

You may request a copy of your personal information in a portable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete such information promptly.

For students between 13 and 18 years of age, we require parental consent before collecting personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

12. Australian Privacy Principles

As an Australian business, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This includes:

• Transparent handling of personal information
• Ensuring information quality and security
• Providing individuals with access to their information
• Limiting use and disclosure of personal information

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.